To change a customer, an existing and/or new customer have to jointly complete a Request for customer change form (the transcription). Based on that we will end the contract with the existing customer, send them a termination invoice, and conclude a new electricity supply contract / associated electricity supply services contract with the new customer.

Use the following form to deal with the request:

In case of change of customer in the form of transcription:

In case of the original customer moving away without stating the new address:

In the case of the original customer dying, corroborate the following:

Please send the completed documents to the following address:

If you have any questions, call our customer helpline on 840 111 333.