Change to Distribution Rate without Replacing Electricity Meter

The stated distribution rate change can be made without replacing the measuring appliance and no technical intervention has to be made in meter board cabinet. You can only arrange a change by concluding a new contract on electricity supply / associated electricity supply services. In order to arrange a new contract you have to know the current status of the electricity meter.

If you want to use a pre-printed form, you can download one here:

Tips:
We recommend agreeing on a new deposit amount.

The following details are obligatory:

• Surname and name of customer
• Number of consumption location
• Address of consumption location
• Contact details (telephone number, mobile number, email address)
• Existing distribution rate
• Requested distribution rate
• Electricity meter status (only for a change without electricity meter replacement)
• Date of sending and signature (only for written form)

You can set up a change in distribution rate in several ways:

Change to Distribution Rate without Intervention in Meter Board Cabinet by the Customer

You do not have to make any adjustments in the meter board cabinet in connection with the stated change in distribution rate. You will arrange a change by concluding a new contract on electricity supply / associated electricity supply services and we will also arrange with you a replacement of measuring device.

If you would like to use a pre-printed form, you can download one here:

Tip:
We recommend also arranging a new deposit amount.

The following details are obligatory:

• Surname and name of customer
• Number of consumption location
• Address of consumption location
• Contact details (telephone number, mobile number, email address)
• Existing distribution rate
• Requested distribution rate
• Status of electricity meter (only for a change without replacement of electricity meter)
• Date of sending and signature (only for written form)

You can set up a change in distribution rate in several ways:

Change to Distribution Rate with an Intervention in the Meter Board Cabinet by the Customer

In order to arrange a new distribution rate you will have to arrange adjustments to the meter board cabinet with a private company. We can offer you the services of our Alliance partners. This usually concerns an adjustment to the switchboard for dual-tariff consumption and provision of due blocking of electrical appliances according to the conditions for arranging distribution rates. You have to report breach of seals to us in advance. Afterwards you will conclude a new contract on electricity supply / associated electricity supply services with us and we will also arrange a replacement of measuring device.

If you would like to use a pre-printed form, you can download one here:

Appendix:

Tips:
We recommend also arranging a new deposit amount.

The following details are obligatory:

• Surname and name of customer
• Number of consumption location
• Address of consumption location
• Contact details (telephone number, mobile number, email address)
• Existing distribution rate
• Requested distribution rate
• Status of electricity meter (only for a change without replacement of electricity meter)
• Date of sending and signature (only if you are sending the request by post)
• Valid audit report (only for change with intervention in meter board cabinet, unless the "Technical data about consumption location – statement from audit report" section is completed and confirmed section of request for contracts "Taking point technical data - statement from audit report" or submit the appendix "Confirmation from an electrical installation company or from an electrical fitter.")

You can set up a change in distribution rate in several ways:

Heat Pump

First you have to make a request based on which we will send you new contracts on connection, including a standpoint stating how you are supposed to adjust the meter board cabinet. We can offer you the services of our Alliance partners. Afterwards you will conclude a new contract on electricity supply / associated electricity supply services with us and we will also arrange with you a replacement measuring device.

Warning:
You have to report breach of seals to us in advance to our customer helpline at: +420 840 111 333

In order to deal with your request you can use the following form:

Please send the completed request to the following address:

If you have any questions call our customer helpline at: +420 840 111 333