All electricity issues can now be dealt with in a quicker and more convenient way by calling the E.ON Customer helpline:

840 111 333

E.ON Customer helpline: 840 111 333

E.ON Customers' service line operating hours:
weekdays between 7:00 am to 8:00 pm

You can call the above-mentioned numbers from everywhere in the Czech Republic for the price of a local call to the Český Telecom network.

For calling from abroad, use the numbers of E.ON's transfer service:
for the Southern Bohemia area, call: +420 387 861 111
for the Southern Moravia area, call: +420 545 141 111

Our trained operators are ready to answer your questions and handle all electricity consumption issues:

• Handling contractual issues - closing an electricity consumption contract, changing customer contact information, changing a rate, changing advance payments, changing billing methods, changing customers, changing circuit breakers, complaints, etc.
• Handling technical issues - new connections to the electrical network, information on the period of validity of the HDO MRC (Mass Remote Control) reduced tariff, reporting electricity meter status, etc.
• Comprehensive information service - how to handle electricity consumption issues, electricity consumption consultancy service, explanation of billing information, sending of forms by mail, information on electricity prices, contact points, etc.