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Our customers can choose from several electricity bill payment methods. We recommend customers to use direct debit from account. It is the most convenient method, providing for a trouble-free handling of payments and settling of over- and undercharges.
The advance payments can also be paid by means of a permanent or a single payment order or a postal order.
Clearing invoices can be paid by a single payment order or a postal order.
Payment methods can be changed in several ways. You can:
- Fill out and send the on-line form (CZ)
- E-mail your application to:
- Call the Customer helpline: 840 111 333
- Fax your application to:
545 142 584 - Mail your application to:
The application has to include the following data:
- Business name of company/organization
- Number of consumption location
- Address for local consumption
- Payment method (advance payments, billing, advance payments and billing)
- Requested payment method (direct debit, payment order, postal order)
- Account numer and bank code
- Your contact information (phone / fax / e-mail)
- Date of sending and signature
In the event of a written request (by fax or by correspondence), the date of sending the request, stamp and signature are also required.
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To get in touch with the Customer Line from abroad, use the following numbers
for the Southern Bohemia area:
+420 387 861 111 for the Southern Moravia area:
+420 545 141 111 |
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