Support for customer

What methods of payment are possible?

There are several ways to pay advance payments and invoices. Here are the possible combinations:

Invoice payment by direct debit: 
  1. advance payment also by direct debit

  2. or advance payment through SIPO

 

If you choose to pay by direct debit payments, arrange with your bank to activate direct debits, including an adequate financial limit to pay the advance and to avoid changing the setting soon. The advances and invoices are required to be paid using the same bank account.

Payment via SIPO is used only for the payment of advances. SIPO will enable you to bring together all regular payments such as electricity, water, gas, rent, telephone, insurance, newspaper subscriptions, etc. into one single payment. You can ask the Czech Post to create it. Change in payments is reported to us, there is no need to deal with anything at the post office, the change will be done in the earliest month possible.

Invoice payment by transfer order: 
  1. advance payment by a one-time or permanent transfer order

  2. or advance payment through SIPO

In case of a one-time transfer order, it is not necessary to set anything in advance, you will make your bank payment on the basis of the received document. If you choose a permanent transfer order to pay the advances, arrange the regular payment with your bank.

Invoice payment by postal order:

Advance payment by postal order or via SIPO.

For postal order payment, it is not necessary to set anything in advance; you will only make the payment on the basis of the received document.